Que 1: Can we replace size if it is bigger or smaller.
Ans. Sure, send the product back to us , we will replace it but.pl. do not use it, keep it New.
Que 2 : How do we know shoe size.
Ans. Pl. use our size chart , it will help you.
Que 3: How do we know which Skate is perfect for my Child.
Ans. Read Skate Guide.
Que 4: Where can we write shoe size or Race suit size ,design etc.while ordering.
Ans. In the 3rd Tab named Delivery Tab , you can Click ADD NOTE and write anything related to order.
Que 5: Can we discuss or tell anything related to order on any ph.no.
Ans. Sure you can discuss or write on our whatsapp no. 9991679977.
Que 6: My order or Payment is safe.
Ans. The payment modes are 100% safe and our Co. Motto is "Honest Company Honest Prices", that is why we have posted our best offers with prices.
Que 7: What will happen if the foot size of my of kid increases.
Ans. For Quad Skates : You just need to change the shoe fitted with main frame. It is approx. priced at Rs. 2000/- all inclusive ( Trucks / Brackets , Wheels , Bearings remains the same)
For Inline Skates: You just need to change the Boot . The price depends upon boot model you choose
( Frame , Wheels , Bearings remains the same).
Que 8: What if the price of any particular Inline Skates in particular size is not showing up.
Ans. That particular size in that particular model is not in stock , you may pl.choose any other model.
Que 9: What if the price of any particular Item is not showing up.
Ans. Just contact us on 9991679977 & we will provide you our best price.
Que 10: What is the reason if order is delayed beyond delivery date.
Ans. We always try to dispatch the order immediately upon receiving the order but sometimes delays occurs due to various other reasons, in that case send us a message on our no. 99929 79977 and we will try our best to get it delivered at the earliest.
Que. 11: Why Skates are different prices even though they looks almost the same.
Ans. It mainly depends upon the speed of skates. The expensive skates are much faster than lower priced skates.
For example for a common man a Race car & a normal car may appear same in looks but speed is different. It is because of chemistry of materials and technology that helps in high speed and control.
Que. 12: How can we replace wheels , brackets or balance Quad Skates.
Ans. copy paste the following links in new browser window and see the video
HOW TO REMOVE AND FIX WHEELS: WATCH THIS VIDEO
REMOVING & FIXING BRACKET IN QUAD ROLLER SKATE: WATCH THIS VIDEO
HOW TO BALANCE QUAD SKATE
Que. 13: HOW TO CHECK GENUINENESS OF UR SKATES
Ans. NOW A DAY'S WE ARE RECEIVING SO MANY COMPLAINTS ,WHERE MANY , SO CALLED COMPANIES ARE DUPLICATING OUR PRODUCT AND NAME ,WE ARE HAPPY , AT LEAST ONE ROLLER SKATES COMPANY IN INDIA HAS PUT UP STANDARD TO BE DUPLICATED.
A VERY SIMPLE METHOD TO FIND OUT OUR GENUINE PROSKATE PRODUCT .
WE HAVE PUT OUR ENGRAVED NAME " PROSKATE " AT SO MANY PLACES ON FRAME , SHOE EYELETS AND EVEN WE PUT GENUINE CERTIFIED HOLOGRAM.